FAQ

Frequently Asked Questions (FAQ)

When will my order arrive?

Orders are typically processed within 1-2 business days and shipped promptly. Delivery time depends on your location and usually takes 7-14 days. Shipping and Handling

What payment methods do you accept?

At KCL, we accept a variety of secure payment methods, including credit cards, debit cards and PayPal.

What is your return and exchange policy?

If you’re not satisfied with your purchase, you can request a return or exchange within 15 days. Please ensure items are returned in their original condition.

 

How can I contact you with questions?

You can reach us by filling out the form on our Contact Us page or emailing us at info@kcllamp.com